Get in touch
Contact
Have a question about a product, a download issue, or just want to say hello? Email is the best way to reach me.
I try to reply within a couple of business days. For Etsy order issues (refunds, re-downloads), please use the Etsy messaging system directly so I can connect it to your order.
Common questions
I purchased but didn't get my download
Check your Etsy account under "Purchases and Reviews" -- digital downloads appear there immediately after payment clears. If it's not there, message me through Etsy and I'll sort it out.
Can I print this more than once?
Yes. Once you download the PDF, it's yours. You can print it as many times as you need for personal use. Please don't share or resell the file.
Do you offer a refund?
Because these are instant digital downloads, I generally can't offer refunds after download. If there's a problem with the file itself -- formatting issues, a corrupted download -- message me through Etsy and I'll make it right.
When will [product] be ready?
I'm working on the Digital Safety Kit and the full LifeFile Binder. Sign up for the newsletter to be the first to know when they're available.